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Enabling and configuring actionable notifications


Actionable notifications enable editors to take an action on an asset directly from a notification. You enable this feature and configure associated settings at the global level.

Globally configuring actionable notifications

To enable, disable, and configure actionable notifications:

  1. Click menu > Admin > Sites & Settings > Sites > Global.
  2. Expand CMS > Notifications.
  3. Under Action Settings, do the following:
    Actionable notification settings Actionable notification settings
    Actionable notification settings
    • To enable or disable actionable notifications, from the Enable Actions list, select Enabled or Disabled.
    • To open a corresponding content edit page in the same browser tab as the notification or in a different tab, from the Result URL Target list, select Same Window or New Tab.
    • To add a delay before opening the associated content edit page, in the Result URL Auto Redirect Delay, enter a value up to 30 seconds.
  4. Click Save.

Configuring actions in email notifications

You can add actions to notifications editors receive via email.

Note
Before starting the following procedure, ensure Brightspot is configured to send notifications over email. For details, see Sending messages to external services.

To configure actions for email notifications:

  1. Click menu > Admin > Sites & Settings > Sites > Global.
  2. Expand CMS > Notifications.
  3. Under Email Settings, do the following:

    Email notification actions Email notification actions
    Email notification actions

    1. In the Default From Email field, enter the address appearing as the sender in the email notifications.
    2. In the Mail Provider Settings Key field, enter a key as required by the email provider.
    3. In the Additional Notification Emails field, enter email addresses for those users who should receive notifications (beyond the editors already subscribed for email notifications).
    4. To enable or disable actionable email notifications, from the Enable Actions list, select Enabled or Disabled. (In addition, ensure actions are enabled as described in "Globally configuring actionable notifications," above.)
    5. From the Message Formatters list, select one or more of the available message formatters. The standard formatter includes links for preview, watch, comment and workflow transition.
  4. Click Save.

The following image is an example of an actionable email notification.

Actionable email notification Actionable email notification
Actionable email notification

Configuring actions in Slack notifications

Note
Before starting the following procedure, ensure Brightspot is configured to send notifications over Slack. For details, see Sending messages to external services.

To configure actions for Slack notifications:

  1. In your Slack API Console, do the following:
    1. Under Interactivity & Shortcuts, toggle on Interactivity, and enter a Request URL. The URL is your CMS’s URL and must end in /cms/slack-notification-response (see example in following screen shot). For details, see .

      Slack console Slack console

    2. Under Basic Information > App Credentials, copy your workspace's signing secret into a text editor. (For details, see .) You'll paste the secret into Brightspot in the following step.
  2. In Brightspot, do the following:
    1. Click menu > Admin > Sites & Settings > Sites > Global.
    2. Expand Integrations > Slack.
    3. Under Workspaces, click edit for an existing workspace.
    4. In the Signing Secret field, paste the Slack signing secret from step 1b.

      Adding a Slack signing secret Adding a Slack signing secret
      Adding a Slack signing secret

    5. Click Save.

The following image is an example of an actionable Slack notification.

Actionable slack notification Actionable slack notification
Actionable slack notification

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